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The open source scene dedicated to customer relationship management (CRM) offerings is fortunate to the SugarCRM team of developers pushing the limits of what a (rather large) PHP-based CRM script can accomplish.
If you’re in business and you still find yourself fighting off the daily onslaught of customer requests with Post-its, perhaps it’s time for you to use your computer for more than just E-mails and web browsing.
If you’re familiar with PHP, MySQL and web hosting accounts, you’re welcome to download SugarCRM’s open source edition and yes, it’s free.
If you prefer to stick to the non-tech part of your work, the nice people at SugarCRM also offer comparitively affordable hosted accounts, called Sugar Professional On-Demand, so you benefit from the features without having to get under the proverbial “hood”.
The instant you enter the huge CRM feature set SugarCRM offers, you know this particular script means business. Fine grained contact management, agendas, projects (including their budgets), E-mail integration and document management for you -and- everybody else in your company make working with SugarCRM quite a blast, mainly because you get so features in one cleanly displayed package, portal-style.
A monkey with a little spare time might find his way through the intelligently layed out screens so there’s no doubt in mind any average user will get productive within the first five minutes of clicking around, in SugarCRM.
Over and above the obvious customer relationship management uses, the collaborative environment should please both the workers -and- the bosses. On the other hand, maybe the bosses don’t really need to know “the secret” behind your sudden productivity hike!
Seriously, this PHP script should impress even the hard-to-impress so make sure to take a picture of that gleeful grin in your face the first time you mouse around this professional CRM offering.
Tags: sugarcrm, crm, customers, management